STUDENT COMPLAINT POLICY

Dear Students: 

  • This school has a Certificate of Approval from the Texas Workforce Commission (TWC)

  • The TWC-assigned school number is: S1575.

·       The following school programs are approved by TWC, and The American Society of Phlebotomy Technicians:

Nurse Assistant

Nurse Assistant in Spanish

Medical Assistant

Patient Care Technician

Phlebotomy Technician

Physical Therapy Technician 

  • Students must address their concerns about the school or an educational program by following the grievance process outlined in the schools catalog. schools are responsible for ensuring and documenting that all students have received a copy of the schools grievance procedures and for describing these procedures in the schools published catalog. If, as a student, you were not provided with this information, please inform school management.

  • Students dissatisfied with the school’s response to their complaint or who are not able to file a formal complaint with the school, can file a formal complaint with TWC.

  • Information on filing a complaint with TWC can be found on TWC’s Career schools and Colleges Website at http://csc.twc.state.tx.us/.

 

Completed forms, inquiries, or corrections to the individual information contained in this form shall be sent to the TWC Career schools and Colleges, 101 East 15th Street, Room 226T, Austin, Texas 78778-0001, (512) 936-3100. Individuals may receive and review information that TWC collects about the individual by emailing to open.records@twc.state.tx.us or writing to TWC Open Records, 101 E. 15th St., Rm. 266, Austin, TX  78778-0001.   

Address

709 N Main St, McAllen, TX 78501, USA

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